Return Policy

At Keralkart, we strive to provide the best quality products. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

  1. Return Eligibility
    Returns are accepted within [X] days from the date of delivery.
    To be eligible for a return, the product must be:

  • Unused and unwashed

  • In its original condition

  • With original tags and packaging intact

  1. Non-Returnable Items
    The following items are not eligible for return:

  • Sale or discounted products

  • Customized or altered items

  • Worn, washed, or damaged products

  1. Return Process
    To initiate a return, contact us at [your email/phone] with your order details.
    Once your request is approved, we will provide return instructions.

  2. Inspection
    All returned products will be inspected upon receipt. Returns that do not meet our policy conditions may be rejected.

  3. Refunds
    Once the return is approved, the refund will be processed to the original payment method within [X] working days.

  4. Shipping Charges
    Shipping charges (if any) are non-refundable. Return shipping costs may be borne by the customer unless the product is defective or incorrect.

  5. Damaged or Wrong Product
    If you receive a damaged or incorrect product, please notify us within 24–48 hours of delivery with proof (photos/video). We will arrange a replacement or refund.

For any questions, contact us at:
Email: [your email]
Phone: [your phone number]