Return Policy
At Keralkart, we strive to provide the best quality products. If you are not completely satisfied with your purchase, you may request a return under the following conditions:
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Return Eligibility
Returns are accepted within [X] days from the date of delivery.
To be eligible for a return, the product must be:
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Unused and unwashed
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In its original condition
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With original tags and packaging intact
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Non-Returnable Items
The following items are not eligible for return:
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Sale or discounted products
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Customized or altered items
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Worn, washed, or damaged products
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Return Process
To initiate a return, contact us at [your email/phone] with your order details.
Once your request is approved, we will provide return instructions. -
Inspection
All returned products will be inspected upon receipt. Returns that do not meet our policy conditions may be rejected. -
Refunds
Once the return is approved, the refund will be processed to the original payment method within [X] working days. -
Shipping Charges
Shipping charges (if any) are non-refundable. Return shipping costs may be borne by the customer unless the product is defective or incorrect. -
Damaged or Wrong Product
If you receive a damaged or incorrect product, please notify us within 24–48 hours of delivery with proof (photos/video). We will arrange a replacement or refund.
For any questions, contact us at:
Email: [your email]
Phone: [your phone number]