Shipping Policies

1 DOMESTIC SHIPPING POLICY

A. Shipment Processing Time : All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. We will keep you updated and informed via email or telephone, in case of any significant delay in shipment of your order.

 B. Shipment to P.O. boxes or APO/FPO addresses :  KeralKart ships to addresses across the Indian Cities and States

 C. Shipment confirmation & Order tracking : You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 D. Customs, Duties and Taxes : KeralKart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 E. Damages : KeralKart is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 **Note: Please save all packaging materials and damaged goods before filing a claim.

2. INTERNATIONAL SHIPPING POLICY

 We currently do not ship outside the India.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.